At this meetup, participants learned about visiting a hospital, communicating when sick, and preparing for disasters.
You can review what you learned anytime on this page.

The Process When You Visit a Hospital

①Choose Your Symptoms

【Internal Medicine
For fever, colds, or stomach pain

【ENT】 (Ear, Nose & Throat)
For ear, nose, or throat symptoms


Orthopedics
For bone, joint, or injury-related pain

Ophthalmology
For eye-related symptoms


Dermatology
For skin-related symptoms

Dentistry
For tooth or dental problems

②Find a Nearby Hospital or Clinic

You can search for nearby hospitals and clinics and check their opening hours.
For example, search for 🔍 "fever hospital" or "ear clinic".


Many hospitals and clinics are closed at night, on Sundays, and on public holidays.
Search for 🔍 "[Your City] Emergency Medical Services"
You can find a list of available facilities on your local government's website.

③Call the Hospital or Clinic

Many hospitals and clinics in Japan require an appointment.
Without one, you may not be able to see a doctor or may have to wait a long time.
Calling ahead can make your visit smoother and less stressful.

What to Tell the Hospital
  • First, tell them:"This is my first visit." "I have visited before."
  • Your symptoms:"I have a fever." "I have a toothache."
  • When it started:"Since yesterday." "Since three days ago."
  • Ask about visiting:"Can I come now?" "Do you have an opening at 10:00 today?"
④Go to the Hospital or Clinic

Make sure to bring everything you need before leaving.

What to Bring

Eligibility Certificate or My Number Health Insurance Card (My Number Card)
Using health insurance can reduce your medical costs by about 70%.
If you forget your insurance card, you may have to pay more. If this happens, bring it to the hospital later.


Cash
Some hospitals and clinics accept cash only.
A typical hospital visit for a fever or cold costs about ¥1,000–¥3,000. Medication costs are separate.
Additional tests may increase the total cost.

⑤Check In at the Reception Desk

When you arrive at the hospital or clinic, check in at the reception desk first.

Common Questions at Reception

①Do you have an appointment?

②What is your name?

③Do you have your health insurance card?

④What brings you in today?

Sample Answers

①Yes, I have an appointment.

②My name is ○○○○.

③Yes, I do.

④I have had a fever since this morning.

⑥Fill Out a Medical Questionnaire

Write down information about your symptoms and health condition.

Information Commonly Requested

Basic Information
Name, date of birth, address, and other personal information

Current Symptoms
What symptoms you have and how they feel

Past and Current Medical Conditions
Any illnesses you have had in the past or are currently being treated for

Medications
Names of medications, supplements, or other products you take

Allergies
Food allergies, medication allergies, and any other allergies

Sample Medical Questionnaire

Communication During Illness

Learn useful expressions for different situations: when you are feeling sick and when someone around you is feeling sick.

I have had a fever since this morning, so…
I am not feeling well, so…
I would like to take the day off today.
I will go to the hospital just to be safe.
Tips
Explain the reason briefly.
Contact them as early as possible.
Use polite and gentle language.
Are you feeling okay?
Please don't push yourself too hard.
Take care of yourself.
Please get some rest.
Tips
Use words that show care and concern.
A few kind words can help build good relationships.

Disaster Preparedness

Disasters can happen at any time. It is important to learn the correct information and be prepared in advance.

Important Things to Do During a Disaster
  • Stay calm and do not panic.
  • Take cover under a table.
  • Protect yourself from falling objects.
  • Move away from dangerous areas.
  • Get the latest updates from TV, your smartphone, or the radio.
  • Be careful of rumors and misinformation on social media.
  • Know where to evacuate and how to get there.
  • Use hazard maps to identify dangerous areas.
  • Check on the people around you.
  • Help elderly people, children, and anyone who may need assistance.
Preparing for Disasters

Furniture may fall during an earthquake and cause injuries.
Tension rods and furniture straps can help prevent furniture from falling. They are available at home improvement stores and 100-yen shops.


It is recommended to prepare enough supplies for 3 days to 1 week in case water, electricity, or gas services stop.
Keep your emergency supplies in a backpack so you can take them quickly if needed.

Emergency Food Supplies

Water / Emergency rice / Instant noodles / Canned food / Ready-to-eat meals / Nutrition jelly or energy bars / Chocolate, etc.

Essential Emergency Items

Portable toilet / Flashlight / Batteries / Medicines / Change of clothes / Plastic bags / Portable gas stove / Gas canisters, etc.

Quiz Check

Hospital & Disaster Quiz

Let's review what you learned about 🏥 hospitals and 🚨 disasters with this quiz!

Helpful Websites and Support Services

Hospitals & Medical Care

Medical Information Network Navi

You can search for nearby hospitals and clinics and check their opening hours.

Emergency Medical Consultation Hotline (#7119)

If you are unsure whether to call an ambulance or visit a hospital, you can call this hotline for advice.

Disasters

Hazard Map Portal Site

You can check what types of disasters may occur in your area.

Tokyo Disaster Prevention Map

You can find disaster risk areas and evacuation sites in Tokyo.

NHK WORLD-JAPAN
Multilingual Life & Disaster Information

Information about daily life and disasters is available in multiple languages.

Tokyo Disaster Preparedness App

Get useful information about disaster preparedness and emergency situations.